PC Repair and Diagnostics
Our specialty is in keeping you up and running, no matter what.
In today's commercial landscape, personal computers have become indispensable, introducing unparalleled advancements and improvements in productivity. However, like any technological tool, they necessitate regular upkeep and are prone to occasional malfunctions and complications. We offer comprehensive on-site and remote support to businesses throughout Southern New England, ensuring exceptional service.
Our Expertise Unveiled
- Microsoft Windows Support and Troubleshooting
- Macintosh / OS X Support and Troubleshooting
- Upgrade and Migration Consulting
- Ethernet and WiFi Network Install and Optimization
- PC Component Upgrades
- Server hardware and operating system migrations, troubleshooting, installation, and configurations, including all flavors of Linux & Windows operating systems.
- Google Apps for Business set-up, configuration, e-mail, and data migration.
- On-premises and cloud data protection and backup solutions.
- Server and Desktop virtualization technologies, cloud computing implementation (VMWare ESXi, VCL, VDI, Microsoft Hyper-V, and 2X)
- Seamless server hardware upgrades, retaining original Operating System, settings, and applications.
- Remote-control and phone-based IT help desk services.
- Comprehensive on-site support for computers, laptops, desktops, workstations, servers, networks, and peripherals, including servicing, maintenance, and repair.
- Management of IT projects and technological transitions, spanning initial need analysis to full implementation, inclusive of detailed documentation and evaluation of return on investment.
- Centralized and decentralized internet security management solutions, including virus and spyware prevention, cleanup, and removal.
- Preventive Monitoring of your network, server(s), and applications with proactive audio, email, visual, and TXT alerts.
- Off-site server replication, disaster recovery and, business continuity readiness planning, testing, implementation and, monitoring.
- Seamless transition to new computers with full migration of your data and settings from your current systems.
- Thorough IT inventory encompassing detailed network blueprints, secure password management, precise application configurations, and extensive hardware and software licensing documentation.
- Administration of user privileges and management of access to network resources.
- Tailored email solutions, teamwork platforms, and web hosting services leveraging a variety of systems including Microsoft Exchange, Google Apps, Zimbra, among others.
- Support, troubleshooting, and seamless integration for third-party and specialized Line-of-Business (LOB) applications.
- Your go-to liaison for all IT communications, streamlining your dealings with vendors, service providers, and unique application support squads.